Frequently Asked Questions

FaQ

Your Questions, Our Answers

What services does Gromzia Ventures offer?

Gromzia Ventures provides a range of logistics services, including express delivery, freight forwarding, warehousing, and supply chain management. We cater to both individual and business needs, ensuring that your goods are delivered safely and on time.

What areas do you cover for deliveries?

We offer nationwide delivery services across Nigeria and international shipping to selected countries. For specific locations, please contact our customer support team.

What are your delivery timeframes?

Our delivery timeframes vary depending on the service selected. Standard deliveries within Nigeria typically take 1-3 business days, while international deliveries may take 5-7 business days. Express and same-day delivery options are also available.

What measures do you take to ensure the safety of my goods?

We prioritize the safety of your goods with secure packaging, state-of-the-art tracking, and experienced handling. Our team follows stringent protocols to ensure your items arrive in perfect condition.

What payment methods do you accept?

We accept various payment methods, including bank transfers, credit/debit cards, and mobile payment options. Payment can be made online or at the point of pickup.

What is the turnaround time for delivery?

Delivery times vary based on the distance and type of service selected. For domestic shipments, we offer express and standard delivery options to meet your specific needs.

How can I contact customer support for assistance?

Our customer support team is available 24/7 to assist you. You can contact us via phone, email or feel the contact form for any queries or support you need.

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